October 6, 2025

3 Mistakes to Avoid When Getting Commercial Auto Insurance

Owning or managing a business in Massachusetts often means relying on vehicles to keep your operations moving. Whether you use one delivery van, a few service trucks, or a larger fleet, protecting your business vehicles can be an important step. Commercial Auto Insurance is designed for businesses that use vehicles in the course of their work. However, many business owners face challenges when trying to select the right policy.

At Scotti Insurance, we often see Massachusetts businesses make a few common mistakes when they first approach Commercial Auto Insurance. Avoiding these mistakes may help you better align coverage with your business needs, minimize stress, and help you feel more confident in your protection.

Below, we’ll explore three mistakes you may want to avoid when purchasing Commercial Auto Insurance in Massachusetts.

Commercial Auto Insurance Massachusetts

What Happens If You Assume Personal Auto Insurance Covers Business Use?

One of the most frequent mistakes Massachusetts business owners make is assuming that a personal auto insurance policy can cover work-related driving. Personal auto insurance is typically written for individual use, such as commuting to work or running errands. Once a vehicle is used for transporting goods, carrying tools, or traveling to job sites, insurers often consider this “commercial use.”

If a claim arises from an accident while on a business-related trip, relying on personal coverage could leave significant gaps. The business could be exposed to unexpected out-of-pocket costs or disputes around liability. This is especially important for companies that operate larger vehicles or use them regularly as part of their services.

Massachusetts Commercial Auto Insurance can be structured to cover vehicles owned by the business, leased, or sometimes even employee-owned if they are used for work purposes. Understanding this difference can help business owners avoid surprises and make sure they are setting up coverage that fits how their vehicles are actually used.

Why Should You Avoid Underestimating Vehicle and Driver Risks?

Another mistake Massachusetts business owners sometimes make is underestimating the risks associated with their vehicles and drivers. It can be tempting to assume that because your team drives carefully or only makes short trips, the risk of an accident is low. In reality, accidents often happen close to home or during routine travel.

Commercial Auto Insurance premiums are influenced by several factors, including the type of vehicles you own, how they are used, and the driving records of your employees. If these risks are underestimated, it may lead to selecting inadequate coverage limits. Should an accident occur, your business could face costs that go beyond what the policy is designed to pay.

Another consideration is that Massachusetts has busy roads and high traffic density, especially around Boston and other major hubs. More vehicles on the road means a higher chance of collisions, even for careful drivers. By realistically evaluating your risks, you can work with an insurance advisor to review policy options that are structured for your situation.

How Can Overlooking Policy Details Affect Your Business?

A third mistake to avoid is overlooking the details of your Commercial Auto Insurance policy. It’s easy to focus only on the premium when comparing quotes, but the real value comes from understanding the coverage specifics.

Some Massachusetts business owners may not review factors like:

  • Coverage limits: The maximum amount the insurer will pay after an accident.
  • Deductibles: What the business must pay out of pocket before insurance begins to cover a loss.
  • Excluded uses: Certain activities or vehicle types that may not be covered.
  • Hired and non-owned coverage: Protection that may apply if employees drive their personal vehicles for work.

Failing to understand these details can lead to surprises when you need the coverage most. For example, if you rent vehicles occasionally for business purposes but do not review whether your policy includes rented vehicle coverage, you could find yourself unprotected in a loss.

Working with a local Massachusetts insurance agency like Scotti Insurance can help you navigate these details. An advisor can explain the fine print, help you compare options, and ensure that you are clear on what your policy may or may not include.

Commercial Auto Insurance Massachusetts

Why Work With a Massachusetts-Based Insurance Agency?

Every state has its own insurance requirements, and Massachusetts is no different. The state has specific laws and minimum coverage requirements for both personal and commercial vehicles. While meeting these minimums is required, many businesses choose to purchase additional protection because the mandated amounts may not cover larger losses.

By working with a Massachusetts-based agency like Scotti Insurance, you can partner with professionals who understand both local regulations and the unique challenges of operating a business in the state. We take the time to get to know your business, the way you use vehicles, and your goals for coverage. This local insight can be especially helpful when your business grows, your vehicle needs change, or you add employees who drive for work.

Commercial Auto Insurance Massachusetts

How Do You Take the Next Step Toward the Right Coverage?

Avoiding these three mistakes can help Massachusetts businesses feel more confident about their Commercial auto insurance decisions. The key is to recognize the differences between personal and commercial use, evaluate your risks honestly, and carefully review policy details.

If you are unsure where to start, Scotti Insurance can help. Our team has worked with businesses across Massachusetts for decades, providing guidance and support tailored to the local marketplace. We’ll listen to your concerns, explain your options in plain language, and help you compare policies from reputable insurers.

Commercial auto insurance may not be the most exciting part of running your business, but it can be an important part of protecting your livelihood. With the right guidance, you can move forward with coverage that supports your operations and gives you peace of mind.

Ready to review your Commercial Auto Insurance options? Contact Scotti Insurance today to start the conversation.

Contact

For quotes or questions, reach out to the experts at Scotti Insurance Agency. We’ll be happy to assist you!

Scotti Insurance Agency

Scotti Insurance Agency

19 Mount Vernon Street
Winchester, MA 01890